Dear Mr Walker, words cannot convey my gratitude to you for putting my world right this morning. You were right, if we put our wants before our needs, we will not have the right treatment that is required for our health. I hope you don’t mind me quoting this when a family or friend get stressed about a medical (or not) procedure that clashes with their life. Nevertheless I am glad the surgery went well as you said, and the bonus I do not have to change my travel plans. For that I am sincerely grateful. 

Dear Mr Walker,  I would like to thank you and all your colleagues who set time aside to treat me beyond their other commitments to treat me so promptly and so efficiently when I came to the Vitreo retinol clinic on Monday for what might have been merely a routine appointment. I feel extraordinarily fortunate that I was able to be seen immediately in the emergency clinic and to be found a slot for the same day in time for me to get home to Oxfordshire that evening. I should be grateful if you could extend my thanks to your colleagues who helped facilitate this. All the nurses and other staff I encountered were extremely helpful. I feel very privileged to have received such kind and expert treatment in a world renowned eye hospital. 

Dear Mr Walker, I just wanted to say a personal thank you to you for your kindness, care and reassurance when I was treated by you for the detached retina operation earlier this month. It was an extremely scary time for me which you quickly recognised, so your understanding, as of that of your whole team, is something I feel particularly grateful for. Please accept my sincerest wishes and thanks again.